CONTACT US

Thank you for visiting Homofsomniva.

We believe that thoughtful customer care is an essential part of a comfortable shopping experience. Whether you would like more information about an item from our Meditation Collection, have questions about products in our Sleep Collection, or need assistance choosing from our Aroma Collection, our customer support team is here to help.

For questions concerning your order, delivery status, product details, care instructions, or potential business and wholesale opportunities, please contact us through one of the official channels below.

Email Support

Support Email:
support@homofsomniva.com

Our customer care team reviews incoming messages during normal business operations and aims to provide a helpful response within 1–2 business days (24–48 hours).

If your question relates to an existing purchase, please include your Order Number in the subject line or message. Providing your order details helps our team locate your purchase more quickly and respond to your request efficiently.

Phone Support

Customer Service:
+1 (447) 284-0196

Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

Our phone support team can assist with general product inquiries, order-related questions, and customer service matters during the hours listed above.

Please note that standard telephone, carrier, or mobile network charges may apply depending on your service provider and location.

How We Can Help

You are welcome to contact our team regarding:

  • Product information and specifications
  • Meditation Collection inquiries
  • Sleep Collection inquiries
  • Aroma Collection inquiries
  • Order status and shipment questions
  • Product care and usage information
  • Questions regarding your purchase
  • Returns and refund-related inquiries
  • Business or wholesale cooperation
  • General customer service assistance

For the fastest assistance with an existing order, please have your Order Number available when contacting us.

Our Commitment to Customer Care

At Homofsomniva, our collections are centered around everyday moments of rest, atmosphere, mindfulness, and comfortable living.

Just as we carefully consider the products offered through our store, we aim to provide a customer service experience that is clear, respectful, and responsive.

We are committed to providing accurate product information and transparent communication throughout your shopping experience, from product discovery and ordering to delivery and after-sales support.

Company Information

Brand Name: Homofsomniva

Corporate Entity: GBS (Hong Kong) Limited

Business Address:
Room D, 7/F, Hollywood Centre
77-91 Queen's Road West
Sheung Wan, Hong Kong

Support Email:
support@homofsomniva.com

Customer Service Phone:
+1 (447) 284-0196

Thank you for choosing Homofsomniva.

We appreciate the opportunity to be part of the quiet moments, personal rituals, and spaces that make your home feel more like your own.

Create calm. Set the mood. Make space for yourself.